Listed below, you will find our current rates and policies. If you need additional information please contact our office 304-745-3463.
Payment Due Date
The customer has 30 days to pay the current bill, from the date it was printed and mailed.
Greater Harrison County PSD will mail the current bill between the 1st and 5th day of each month. The exact day will be printed on said bill.
Payments Reminders
On the 21st day the late fee charges will be added to your account and a Red Shaded Disconnect Notices will be mailed; 10 days later you will be disconnected. The RED shaded Disconnect post card serves as your disconnect notice.
On the 31st day (or soon after) Greater Harrison County PSD will complete your disconnect.
Discontinuation
Greater Harrison or any agents or employees of Greater Harrison WILL NOT accept payments of any kind at the customer's door in lieu of discontinuing service for either a delinquent water or sewer bill. This is in accordance with WV State Code 16-13A-9(b).
All other procedures for discontinuation will follow PSC Rule 4.8.a.3.A which states the following: When the water or sewer service is being terminated for non-payment of said bill, the two (2) attempts to notify by personal contact shall be made on two (2) seperate business days at least twenty-four (24) hours prior to the scheduled termination unless it is reasonably established that the premises are not permanently inhabited. The inability to make personal contact shall not prevent the water utility from terminating service.
District at its regular meeting on June 15, 2011, to be effective
after August 21, 2011
William Coffindaffer, Chairman
Gerald C. Everett, Treasurer
Mark Leonard, Secretary
Notice of Customer Rights due to Discontinuation of Service
If your service is terminated you may be subject to additional charges involving reconnect fees and deposit requirements in order to restore service.
YOU HAVE THE RIGHT TO CHALLENGE THE TERMINATION IF YOU BELIEVE ANY OF THE FOLLOWING CONDITIONS APPLY TO YOU:
1. Any portion of the bill is in dispute
2. You are being charged for service not received
3. The information on front is incorrect
4. You are unable to pay the bill in accordance with the billing, and termination of service would be especially dangerous to the health or safety of a member of your household.
5. You are able to pay only installments
If the reason for your challenge is 1, 2 or 3 above, you will have to pay any amount not in dispute. If the reason for your challenge is 4 or 5, we will attempt to negotiate a deferred payment agreement with you.
YOU MUST NOTIFY US BEFORE THE DATE OF TERMINATION IN ORDER TO PROTECT YOUR RIGHTS UNDER THIS RULE.
Contact must be made in person at Greater Harrison County PSD, Highland Dam Road, West Milford, WV 26451.
Phone: 304-745-3463 Hours: Monday – Friday 8:00 am to 4:00 pm(except holidays)
You should also inform us if you are 65 years or older, or regardless of age, if you are physically, mentally, or emotionally incapacitated.
To file a challenge with the PSC, you may call this toll free telephone number 1-800-344-5113 or write to this address:
Utility Challenge
Public Service Commission of West Virginia
PO Box 812
Charleston, WV 25323
If you are in need of assistance to pay your bill, you should contact the following agencies:
|
WV Department of Health |
Salvation Army |
Information & Referral Services |
If you desire the assistance of a lawyer with regard to the scheduled termination and are unable to pay for legal counsel, contact the following low income legal assistance organization:
Legal Aid
115 South Fourth Street
Clarksburg, WV 26301
Phone: 304-623-6649
Connection / Re-Connection
All requests for Connection or Re-Connection of Service will be complete within 24 hours Monday-Friday.
Pool Filling
The Greater Harrison County Public Service District will adjust sewer accounts once per calendar year for filling of pools, upon completion of the application. Final determination to your qualification for this adjustment will be made after review of application and usage.
In the event that a failure would happen, causing the pool to be filled a second time, proof of said problem must be given for a second adjustment to be considered. Yearly renewal of this application is required.
District at its regular meeting on December 17, 2008, to be effective
immediately.
William Coffindaffer, Chairman
Gerald Everett, Treasurer
Mark Leonard, Secretary
Fees
| Listed below, please find current fees schedule. | |
| Fee | Amount | Notes |
| Preconstruction Tap | $100.00 | Available before contractor passes premise |
| Meter Testing |
$15.00 |
All meters testing good at customers request |
| Sewer Tap | $250.00 |
Wastewater Tap Fee |
| Water Tap | $500.00 | Water Tap Fee |
| Water Reconnection | $30.00 | Must be paid before water is turned back on |
|
Wastewater Reconnect GHPSD water customers |
$30.00 | Must be paid before water is turned back on |
| Wastewater Reconnect OTHER water customers | $38.20 | Must be paid before water is turned back on |
GHCPSD is currently operating under approved 27 Water tariff and 16 Sewer tariff
